Absolutely. Several of our clients do not have any SQL Server skills on-board, they don’t have a full-time DBA, so we take the lead. We run through a health check and this takes 1 to 2 dial-ins. We document our findings and with can either work Autonomously, (i.e. we simply get on and do it, with notification to the client) or we Inform, we provide the documentation highlighting the issues. As we like to have a very clear and concise relationship with our clients, we talk back and forth and implement what’s best for them.